Return to Help Index
Shipping and Returns
Free Shipping
  Free Shipping applies to Online Orders Only and ship to the lower 48 US states.

International Checkout Orders - Free Shipping Promotions:

Free Shipping promotions are only applied to the domestic shipment from our warehouse to the transfer facility. Shipping charges from International Checkout to the destination will be charged by International Checkout and are in no way linked to any freight promotions we advertise.

Exceptions to Free Shipping Promotions are:
*Alaska, Hawaii & Puerto Rico (sorry)
*Aqua Shield grease. Extra handing and packaging costs for this product do not allow us to offer the free shipping.
*Holding Tanks
*Complete Toilets,unless noted. As well as Bowl Upgrades that are dimensionally over 15lbs
*Rebuilt Units
*Seat & Lid Assemblies
*Gallon Chemicals/Treatments
*Cases of Chemical/Treatments
*If you choose a shipping method upon checkout that is not "Free Shipping (Ground)".
*Dealers: As dealers are already receiving reduced pricing so there is no margin to offer free freight - unless otherwise noted on your account. Orders placed online with free shipping and standard pricing may be subject to change.
*Hose -SeaLand Sanitation Hose

**Exempted items may be visible as a free freight item if your cart has other items that reach the qualifying amount. (this is a goofy loophole we've been explained cannot be written out of the template). We will contact you if this is the case - as we cannot process exempted items for free freight.**

Returns on Free Shipping Promotions will incur the freight amount upon credit.
Warranty for Repairs
  Warranty for repairs or rebuilt equipment is 90 days from date of completion / invoice. Warranty does not include damage to equipment caused by environmental damage or damage caused by improper use of equipment. Electrical component warranty is valid only on parts supplied by Marine Sanitation. Marine Sanitation is not responsible for consequential damages due to a warranty repairs.